Skip to main content

Associated Cleaning

Why choose Associated Cleaning

A reliable, innovative and resilient Australian business

Established in 1969, Associated Cleaning is proudly Australian owned and managed, delivering reliable, high-quality integrated cleaning and maintenance services across a broad range of industries. With a 55-year legacy of serving Australian businesses, we bring exceptional experience and presentation standards to commercial facilities, staff, and visitors.

Associated Cleaning team meeting
Why choose us_icon 2

We have a team of over 450 cleaners servicing 550 sites nationally

With a Head Office in Brisbane, Associated Cleaning operates a team of dedicated professionals, servicing over 550 sites nationwide. Our operations are managed by a seasoned team including an experienced Executive General Manager, Head of Operations, and multiple Area Managers.

Clean office foyer serviced by Associated Cleaning
Why choose us_icon 3

Your all-in-one cleaning and maintenance solution

We understand that every environment has its unique challenges, which is why we provide tailored solutions to meet your needs. We are more than just a cleaning service, we offer a complete facility and maintenance solution. From routine cleaning to specialised services, we ensure every aspect of your space is expertly managed.

office meeting 1
Why choose us_icon 1

Communication is key and we’re available 24 hours a day

We strive to provide clear and concise communication to always ensure exceptional service delivery. Our team is always available to address your needs, resolve any issues promptly, and deliver tailored solutions. Our clients benefit from a 24/7 help desk, ensuring rapid response times and immediate support whenever it’s needed.

Cleaning made easy

At Associated Cleaning, transparency and client satisfaction are at the core of everything we do. We believe in delivering cleaning services with clear pricing and straightforward terms, ensuring no surprises and complete peace of mind.

Leveraging a custom built solution to help organise and streamline your integrated cleaning solutions.

To keep our clients informed and engaged, we leverage a custom-built Salesforce CRM designed specifically for our needs.

This powerful tool allows us to create purpose-designed dashboards tailored for each client. These dashboards provide real-time updates, enabling clients to track the progress of their projects with precision and ease.

Salesforce
Associated Cleaning team meeting with a client

Using technology to achieve sustainability goals and identify opportunities for improvement.

Our technology does more than keep you informed. ACS Connect and our Customer Portal, works alongside a custom-built Salesforce CRM to record every clean, track issues through to resolution and report performance across your sites in real time. That data helps us spot opportunities for improvement early, from adjusting cleaning frequencies to fine-tuning product and resource use.

The same systems support our sustainability commitments under ISO 14001. Tools like our Bin Tracker help monitor waste and recycling, so we can reduce our environmental footprint and give you the reporting you need for your own ESG and sustainability goals.

A powerful tool to manage every aspect of your cleaning journey.

From sales and contracts to staff attendance, KPI reviews, and maintenance schedules, this all-in-one platform offers a comprehensive overview.

Personalised dashboards and reports provide tailored insights, while the communication portal streamlines feedback and follow-up for a seamless experience.

Salesforce system and technology
Clean, modern office interior
Customer Satisfaction Guarantee Badge

With Associated Cleaning, you can trust that your cleaning needs are not just met — they’re exceeded.

To keep our clients informed and engaged, we leverage a custom-built Salesforce CRM designed specifically for our needs.

This powerful tool allows us to create purpose-designed dashboards tailored for each client. These dashboards provide real-time updates, enabling clients to track the progress of their projects with precision and ease.

A dedicated and experienced team

Meet the dedicated professionals behind our team, driven to deliver exceptional service and expertise.

Troy Cotterrell - Owner and Director

Troy Cotterrell

Director

Troy has over 20 years of industry experience, starting as a hands-on entrepreneur.

Troy Stahlhut - Executive General Manager

Troy Stahlhut

Executive General Manager

Troy has nearly 10 years’ leadership experience in commercial cleaning, driving growth and client-focused service excellence.

Bradley Reggars - Head of Customer Success

Bradley Reggars

Head of Customer Success

With over 30 years of experience in facilities management and property services.

Kim Aitken - Finance Manager

Kim Aitken

Finance Manager

Kim brings over 20 years of extensive experience in finance and accounting across multiple sectors.

Troy Cotterrell - Owner and Director

Troy Cotterrell

Director

Troy has over 20 years of industry experience, starting as a hands-on entrepreneur.

Troy Stahlhut - Executive General Manager

Troy Stahlhut

Executive General Manager

Troy has nearly 10 years’ leadership experience in commercial cleaning, driving growth and client-focused service excellence.

Bradley Reggars - Head of Customer Success

Bradley Reggars

Head of Customer Success

With over 30 years of experience in facilities management and property services.

Kim Aitken - Finance Manager

Kim Aitken

Finance Manager

Kim brings over 20 years of extensive experience in finance and accounting across multiple sectors.