Environmental, Social, and Governance
Our commitment to responsible cleaning
At Associated Cleaning Services (ACS), ESG is more than a checkbox—it’s how we do business. For over 55 years, we’ve proudly served Queensland and the broader Australian market by embedding Environmental, Social and Governance principles into everything we do.
Our ESG approach aligns with global standards, the UN Sustainable Development Goals (SDGs), and Queensland regulations. From frontline cleaners to executive leadership, we prioritise sustainable outcomes, ethical operations, and community wellbeing at every level.
Environmental sustainability
As a leader in commercial cleaning, ACS is committed to reducing our environmental footprint and supporting the transition to a more circular and sustainable economy.
Key Initiatives:
- Eco-Friendly Products: Use of biodegradable, non-toxic and green-certified chemicals across all sites.
- Smart Waste Technology: Leveraging Bin Tracker our smart waste solution integrates directly with our custom-designed client platform, providing:
- Real-time reporting on waste volume, types, and disposal
- Transparent insights into each site’s environmental performance
- Total visibility via one digital interface — accessible 24/7
- Zero Waste to Landfill Goal: Actively diverting waste from landfill through recycling, re-use, and composting strategies.
- Local & Low-Emission Procurement: Preference for local suppliers and low-energy equipment.
- Staff Training & Compliance: Ongoing education in environmental best practices aligned with Queensland legislation and our own Sustainability Policy.
Learn more in our Sustainability Policy and Environment Policy.
Social responsibility
We believe that responsible cleaning starts with how we treat our people. ACS fosters a safe, inclusive and supportive workplace while contributing positively to the communities in which we operate.
Our Social Impact Includes:
- Equal Opportunity: All hiring and workplace practices are governed by our Equal Employment Opportunity & Discrimination Policy .
- Fair Pay & Conditions: Staff are paid under Modern Awards or EBAs, supported by regular audits and compliance.
- Modern Slavery Prevention: Robust supplier screening under our Modern Slavery Statement, with zero tolerance for forced labour .
- WHS & Wellbeing: Accredited Work Health & Safety Policy, COVIDSafe protocols, PPE, EAP, and a culture of continuous training .
- Recognition & Engagement: Monthly service awards, toolbox talks, newsletters and staff surveys support a positive and motivated workforce.
Governance & ethical business
Integrity and transparency are central to ACS’s operations. Our governance framework reflects the high standards expected of national FM providers and statutory bodies.
Governance in Action:
- Code of Conduct: All staff operate under a strict ethical code, backed by quality control and compliance auditing.
- Privacy & Cybersecurity: In line with the Privacy Act 1988 (Cth), our systems protect all client and employee data.
- Supplier Accountability: Our Ethical Sourcing Policy ensures all vendors meet environmental, labour, and conduct benchmarks.
- Digital Integration & Reporting: Our client-first digital platform, combined with Bin Tracker, gives stakeholders:
- Centralised access to WHS, waste tracking, service records and KPIs
- Custom dashboards for ESG performance by site
- Real-time audit and incident reporting
- Compliance & Improvement: Guided by our Quality Assurance Policy, all operations undergo regular review to ensure we exceed industry expectations.
Read our Privacy Policy, Ethical Sourcing Policy, and Code of Conduct.
Contributing to the global good
Our ESG actions support the following United Nations Sustainable Development Goals (SDGs):
- SDG 3: Good Health and Wellbeing
- SDG 7: Affordable and Clean Energy
- SDG 8: Decent Work and Economic Growth
- SDG 11: Sustainable Cities and Communities
- SDG 12: Responsible Consumption and Production
- SDG 13: Climate Action
- SDG 17: Partnerships for the Goals
Together with our clients, ACS is committed to fostering a healthier, more equitable and sustainable Australia.
Let’s build a better future together
Choosing ACS means choosing a partner who shares your values. Whether it’s reducing your environmental footprint, strengthening compliance, or advancing your social procurement goals — we’ll help you get there, one clean site at a time.
Contact us today to see how our ESG expertise and digital platform can enhance your performance, reporting, and reputation.
