We respect your privacy

  1. Associated Cleaning respects your right to privacy and is committed to safeguarding the privacy of our Clients. This policy sets out how we collect and treat your personal information.
  2. “Personal information” is information we hold which is identifiable as being about you.

 

Collection of personal information

  1. Associated Cleaning will, from time to time, receive and store personal information you provide to us directly or give to us in other forms.
  2. You may provide basic information such as your name, phone number, address and email address to enable us to provide the Services to you. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide financial information in the direct debit request and provide financial or credit card information.
  3. Additionally, we may also collect any other information you provide while interacting with us.

 

Use of your personal information

  1. Associated Cleaning may use personal information collected from you to provide you with information, updates and the Services. 
  2. Associated Cleaning may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.

 

Disclosure of your personal information

  1. We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of the Services.
  2. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
  3. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
  4. By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

 

Security of your personal information

  1. Associated Cleaning is committed to ensuring that the information you provide to us is secure.
  2. The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

 

Changes to Privacy Policy

Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website. Please check back from time to time to review our Privacy Policy.